Policies

 

Customer Service Policy

Hermosa Seeds attends to customer service requests within 2 business days of receipt.

via email: customerservice@hermosaseeds.com

via phone: (562) 999-1030

When leaving a message, to better serve you, please leave your full name, best contact number, email address, and order number.

Non-Profit Medical Cannabis Collective Membership Policy

Plant Love Inc is a non‐profit medical cannabis patients’ collective (the “Collective”) organized to provide members with organic, safe and affordable access to quality medical cannabis products and information by dedicated professionals. The Collective operates in strict compliance with the Compassionate Use Act and Medical Marijuana Program Act, California Health & Safety Code Sections 11362.5, et seq. The Collective Consists of members who seek to associate within the State of California in order collectively or cooperatively to cultivate cannabis for medical purposes and, as such, are protected from criminal prosecution for, among other things, cannabis possession (California Health & Safety Code 11358), possession for sale (California Health & Safety Code Section 11359) and transportation or sale (California Health & Safety Code Section 11360), pursuant to California Health & Safety Code 11362.775.

Only current members of Plant Love Inc may order seeds on this website.

The following must be successfully submitted and verified by our staff for membership to be granted:

  1. Valid California ID or California Driver’s License
  2. Valid California Medical Marijuana Identification Card or Physician’s Recommendation for Medical Cannabis. Files submitted must be complete with verification information (sometimes found on back of card)
  3. Collective Membership Agreement, completed and signed by prospective member.

Only upon successful verification can membership be granted. Once membership is granted, it is valid through the expiry date of item 2 above. Membership may be renewed upon successful submittal and verification of new documentation (1 through 3) with future expiry dates.

Return, Refund, and Cancellation Policy

In order to ensure product authenticity, Hermosa Seeds follows an ALL DELIVERIES FINAL policy and does not accept returns.

There are no refunds, but Hermosa Seeds will replace defective product.

Orders may be cancelled within 1 hour after submitting an order through the online shopping cart.

Delivery Policy

Hermosa Seeds only delivers within the State of California in the United States of America.

Exclusions: We are currently unable to deliver to P.O. Box or APO/FPO.

Shipping Policy

Our collective members enjoy free shipping on seeds. Seed orders are shipped via UPS Ground. UPS Ground shipments are generally delivered within one to two business days.

Non-seed orders are shipped via USPS.

$10 flat rate is charged for shipping on all non-seed orders.

Privacy Policy

Hermosa Seeds does not sell, rent, barter or give your personal info that we maintain to anyone for any reason.

Hermosa Seeds and our affiliates will only send emails to opt-in subscribers. If you have received an email it is because you registered (opted in).
If you are a subscriber to a list run by Hermosa Seeds, there are Unsubscribe directions at the bottom of each message. Please use those to unsubscribe at any time if you no longer wish to receive these messages.
(We do request that you not hit “spam” buttons in response to receiving one of our emails, this impacts our ability to send emails and tarnishes our reputation among those who deliver emails. What we are sending to you is not spam it is considered legitimate email that you have registered to receive. If you no longer wish to receive our emails, then we request that you instead scroll to the bottom of any email we send and unsubscribe.

Thank you for being part of this Community!

If for some reason you are having trouble unsubscribing from a mailing list, forward a copy of the unwanted email to support@hermosaseeds.com with “Unsubscribe” in the subject line.

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